Business automation also described as process automation or digital transformation is technology-based digital automation of simple business processes, all the way to multi-dimensional business processes. It can help streamline business to make it make its operations more simplified, achieve that digital transformation, increase quality, increase customer service and also help lower costs.
This automation extends your current IT and data systems that are tailored to the needs of your company so that the needs of your particular business can be tailored to fit into the business automation or digital transformation process.
By automating basic mundane processes, you can focus on your core competencies, which is providing great customer service and doing better work than anyone else.